Challenge

Built by our partner company, through our agreement with Ommega.io we can source this same talent to build your platform. Integrating a conversational AI system with Magento 2 required designing secure and reliable API connectors that could handle catalog queries, product updates, and category management tasks in real time.

Ensuring accurate natural-language interpretation for product and merchandising requests involved fine-tuning prompts, chaining logic, and embeddings across multiple data sources using LangChain and Pinecone.

Building a self-serve operations dashboard for job execution and tracking demanded transparent observability, clear error feedback, and seamless integration with the company’s staging and production pipelines.